Privacy Policy

Information We Collect

When you interact with our financial data interpretation platform, we collect several types of information to provide you with personalized services and improve your experience.

How We Use Your Information

Your information helps us deliver accurate financial analysis and maintain our service quality. We're transparent about every way we use your data.

• Analyze your financial data and generate personalized interpretation reports
• Communicate with you about your account, services, and important updates
• Improve our platform's accuracy and develop new analytical features
• Ensure security and prevent fraudulent activities on our platform
• Comply with Australian financial reporting regulations and legal requirements
• Provide customer support and respond to your inquiries promptly

Information Sharing and Disclosure

We share your information only in specific circumstances, always with your privacy and security as our top priority. Here's exactly when and why we might share your data:

Service Providers: We work with trusted partners who help us operate our platform, such as cloud hosting services, payment processors, and data security specialists. These partners are bound by strict confidentiality agreements and can only use your information to provide services to us.

Legal Requirements: If required by Australian law or valid legal process, we may disclose your information to government authorities. This includes compliance with Australian Taxation Office requirements, court orders, or regulatory investigations.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners, but only under the same privacy protections outlined in this policy.

Data Security and Protection

We take your data security seriously and employ multiple layers of protection to safeguard your financial information. Our security measures include:

• 256-bit SSL encryption for all data transmission and storage
• Regular security audits conducted by independent cybersecurity firms
• Multi-factor authentication requirements for all user accounts
• Automated backup systems with encrypted offline storage
• Employee access controls and mandatory privacy training programs
• Continuous monitoring for suspicious activities and potential breaches

While we implement industry-leading security measures, no system is completely immune to risks. We continuously monitor and upgrade our security infrastructure to protect against emerging threats.

Your Rights and Choices

Under Australian Privacy Principles, you have several important rights regarding your personal information. You can exercise these rights at any time by contacting us:

• Access: Request a copy of all personal information we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a commonly used, machine-readable format
• Restriction: Limit how we process your information in certain circumstances
• Objection: Object to processing based on our legitimate interests

To exercise any of these rights, simply send us a written request. We'll respond within 30 days and may ask for identity verification to protect your privacy. There's no fee for most requests, though we may charge for excessive or repetitive requests.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information:

• Account information: Retained while your account is active plus 7 years after closure
• Financial data: Stored for up to 7 years to meet Australian tax and business record requirements
• Usage and analytics data: Typically retained for 2 years for service improvement purposes
• Communication records: Kept for 5 years for customer service and legal compliance

When retention periods expire, we securely delete your information using industry-standard data destruction methods. Some data may be retained longer if required by law or for legitimate business purposes like fraud prevention.

International Data Transfers

Your data is primarily stored and processed within Australia. However, some of our service providers operate internationally, which may involve transferring your information overseas.

When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms such as standard contractual clauses, adequacy decisions, or binding corporate rules. Countries we may transfer data to include the United States and European Union member states, all of which maintain strong data protection standards.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates, such as clarifications or contact information changes, will be posted here without additional notification. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you continue using our services after policy updates take effect, you're accepting the revised terms. If you disagree with changes, you can close your account and request data deletion.